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Note: This list does not include Microsoft products that use a different consent process or products that are not specifically offered in China but may be incidentally available to someone in China via the global internet. For a complete list of products that require data transfer, go to. This data transfer occurs when you use certain Microsoft products that are specifically offered in China. What products does this data transfer apply to? If you need to exercise your rights to access your personal data, contact us as described in the Microsoft Privacy Statement at. Microsoft Corporation or its affiliates will process and protect your personal information in accordance with the Microsoft Privacy Statement. What happens when my data is transferred?įor this product to work as expected, Microsoft needs to transfer your data for processing to a location in another country or region where Microsoft operates, including - but not limited to - the United States. For info on returning a product to the Microsoft Store, see. Refer to the terms of use for your product for refund eligibility.

If you do not agree to the data transfer, you can choose to stop using the product. Refer to your product documentation for info on what data is processed by Microsoft (and not locally in the app or on the device) for the products listed below. When using Microsoft products that are specifically offered in China, Microsoft will transfer some of your data from China to another country or region to process the data and to make it possible for the product to work as expected. Post questions, follow discussions and share your knowledge in the Community.Why does my data need to transfer from China to another country when I use this Microsoft product? To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in.

If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query.

You can also get support from other users in our Community forum, or get help by selecting Contact Support below: Which browsers work with Office for the web and Office Add-ins Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.

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